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Frequently Asked Questions
What are your shipping options and delivery times?â–¼
We offer standard and expedited shipping worldwide. Orders typically process within 2 business days, with delivery ranging from 3 to 7 days depending on your location.
What is the return policy for Porta Romana products?â–¼
You may return unused items in original packaging within 30 days of delivery. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you currently accept?â–¼
Porta Romana accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for larger home purchases.
How do you ensure the quality of your home goods?â–¼
Every piece is handcrafted by skilled artisans using premium materials. We conduct rigorous quality control inspections to ensure each item meets our high standards for durability and design.